Terms and Conditions

Terms and Conditions | Healthy Traveler Retreats

1. BOOKING CONTRACT

All bookings are made with A Healthy Happy Life LLC (“DBA”“Healthy Traveler Retreats”). By booking a trip, you agree to these Terms & Conditions. If booking for others, you accept these terms for all persons named.

2. ELIGIBILITY & RESPONSIBILITY

You must be 18+ years old at the trip start date, unless accompanied by an adult. By booking, you acknowledge that you accept all risks inherent in travel. Healthy Traveler Retreats acts as an independent contractor for suppliers (hotels, transport, activities, etc.) and is not responsible for their acts, omissions, insolvency, or policies. Suppliers’ own terms, waivers, and local laws apply. Assumption of Risk: Adventure travel involves inherent risks, including but not limited to physical injury, illness, property damage, or death. By booking, you voluntarily assume all such risks and release Healthy Traveler Retreats, its officers, employees, agents, and contractors from any liability to the maximum extent permitted by law.

3. PRICING, DEPOSITS & PAYMENT

Prices are in U.S. dollars and may fluctuate due to currency exchange rates, taxes, or other costs. Standard Booking: A 50% deposit is required to secure your spot, with the remaining balance due 8 weeks before the start of the retreat. Failure to complete scheduled payments may result in cancellation and forfeiture of funds already paid. Healthy Traveler Retreats is not responsible for any fees from your bank or credit card.

4. TRAVELER INFORMATION

You must provide accurate information (including full name as per passport, DOB, nationality, emergency contacts, dietary and medical conditions) as requested. Failure to submit required information by deadlines may result in additional fees or cancellation as per our policy.

5. FITNESS TO TRAVEL & SPECIAL REQUIREMENTS

By booking, you certify you are physically and mentally fit for the trip and activities. If you have any condition that may impact your participation, you must inform us before booking. We reserve the right to request a medical certificate and to remove or deny any traveler whose behavior or condition is unsafe or disruptive to the group, with no refund. We are not responsible for failure to accommodate dietary, allergy, or other special needs. Medical Emergencies: In the event of accident or illness, you authorize Healthy Traveler Retreats to secure medical treatment on your behalf if deemed necessary, and agree to pay allassociated costs. Healthy Traveler Retreats is not responsible for the quality or outcome of any such care.

6. BOOKING CONFIRMATION

Booking is not final until you receive a confirmation email from Healthy Traveler Retreats. We reserve the right to refuse any booking at our sole discretion.

CANCELLATIONS & REFUNDS

a. No Refund Policy

All bookings are non-refundable. Under no circumstances will cash refunds be issued for cancellations, no-shows, or unused portions of a trip. Due to the involved logistics and upfront costs, we are unable to offer cancellations or refunds under any circumstances. We strongly encourage you to purchase travel insurance through a third-party provider to protect your retreat investment in the event of strikes, natural disasters, health issues, or other unforeseen circumstances in your life or the world.

b. Force Majeure / Events Beyond Our Control

If Healthy Traveler Retreats must cancel, postpone, or materially alter a trip due to circumstances beyond our control (war, natural disaster, government action, pandemic, terrorism, etc.), we will provide a travel credit for the value paid, minus any unrecoverable costs, to be used on a future trip within one year. No cash refunds for force majeure cancellations.

1. TRIP TRANSFERS

You may transfer your booking or travel credit to a future trip only once, provided you request this at least 45 days before the original trip’s start date. Additional transfers are not permitted.

2. TRAVEL INSURANCE

Travel insurance is recommended for all participants. Insurance must cover personal accident, medical expenses, repatriation, trip cancellation, interruption, and loss/theft of property. Healthy Traveler Retreats is not responsible for your insurance arrangements or claims.

3. PASSPORTS, VISAS, & DOCUMENTATION

You are solely responsible for securing all required travel documents (passport, visas, permits, vaccinations, etc.) Your passport must be valid for at least 6 months after your return date. Healthy Traveler Retreats is not liable for denied entry, missed flights, or losses due to incomplete or incorrect documentation.

4. TRAVELER CONDUCT & REMOVAL FROM TRIP

You must comply with all local laws, and trip leader instructions.The decision of the Healthy Traveler Retreats trip leader is final on all matters affecting safety or group experience. We may remove any traveler from a trip (at our sole discretion) for disruptive, unsafe, illegal, or disrespectful behavior—without refund or compensation. Any expenses for removal, return, or damages caused are your sole responsibility. Indemnification: You agree to indemnify and hold harmless Healthy Traveler Retreats and its affiliates from any claims, losses, liabilities, damages, expenses (including attorney’s fees) arising out of your conduct, participation in activities, or violation of these Terms.

5. ITINERARY CHANGES & OPTIONAL ACTIVITIES

Healthy Traveler Retreats reserves the right to make changes to the itinerary, accommodations, or activities at any time due to operational or safety reasons. Optional activities arranged by third parties are at your own risk and cost. Healthy Traveler Retreats are not responsible for their safety, quality, or availability.

6. PHOTOS, VIDEOS & MEDIA RELEASE

By joining a Healthy Traveler Retreat, you grant permission for Healthy Traveler Retreats to use any photos, videos, or testimonials taken during the trip (by Healthy Traveler Retreat staff or other travelers) for marketing and promotional purposes, worldwide and in perpetuity, without compensation. To opt out, you must notify us in writing before your trip.

7. LIMITATION OF LIABILITY

Healthy Traveler Retreats' liability is limited to the amount paid for your trip. Healthy Traveler Retreats is not liable for indirect, consequential, incidental, special, or punitive damages (including lost profits, missed connections, or emotional distress). Participation is voluntary and at your own risk; you accept all risks associated with adventure travel.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Healthy Traveler Retreats, its affiliates, directors, officers, employees, agents, and contractors from and against any claims, losses, liabilities, damages, expenses (including reasonable attorney's fees) arising out of or in connection with your participation in any Healthy Traveler Retreats trip, your breach of these Terms & Conditions, or your violation of any law or the rights of any third party.

9. COMPLAINTS & CLAIMS

Any complaint must be reported to your trip leader immediately so we can attempt to resolve it. Post-trip complaints must be submitted in writing to [email protected] within 15 days of the trip’s end. Failure to notify us in this timeframe waives your right to further claim.

10. FORCE MAJEURE

Healthy Traveler Retreats is not liable for delays, changes, or cancellations due to circumstances beyond our reasonable control (force majeure), and is not required to provide refunds, only travel credit as stated in Section 7.

11. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the rest remains in effect.

12. JURISDICTION & GOVERNING LAW

This agreement is governed by the laws of the State of Florida, and any dispute shall be brought exclusively in the state or federal courts located in Florida.

13. AMENDMENTS TO TERMS

Healthy Traveler Retreats reserves the right to update these Terms & Conditions at any time. The latest version will always be emailed to you at the time of booking.

14. RIGHT TO REFUSE SERVICE

Healthy Traveler Retreats reserves the right to refuse service, accept or decline bookings, or remove travelers from a trip at any time, at our sole discretion, for any lawful reason.BY BOOKING A TRIP WITH HEALTHY TRAVELER RETREATS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE TERMS & CONDITIONS.